ECi News

ECi FMAudit® and West Point Products Develop Unique Program for Toner Resellers

West Point customers will now be able to expand into the competitive MPS market

Fort Worth, TX—30 January 2014  ECi Software Solutions (, a leader in industry-specific information technology solutions, and West Point Products, an industry leader in comprehensive solutions for Managed Print Services, have developed a program specifically for West Point Product’s dealers and channel partners to leverage ECi’s FMAudit® suite of products. This new relationship between ECi and West Point Products will allow customers in the West Point Products network to expand beyond the traditional toner-only approach and focus on the increasingly competitive Managed Print Services (MPS) market.

“We’re proud to have formed this strategic alliance with West Point Products,” said Kevin Tetu, President of FMAudit. “West Point is a recognized industry leader and an MPS-driven organization. They’re a forward-thinking company and always have the growth and profitability of their customers as their main focus. I’m confident that together we’ll bring additional value to their customers.”

The pairing of FMAudit and West Point Products will provide dealers with the ability to synchronize meter, service and supply information with their ERP systems. Both West Point and dealer-hosted solutions allow the dealer to track vital information such as meter and device reporting while also monitoring service and supplies at the end-user’s site.

“We are thrilled to have this alliance with ECi FMAudit,” said Ray Loisel, Senior Vice President of Managed Print Services for West Point Products. “And we are very excited to be able to offer FMAudit’s robust software to our dealer channel. This will further enhance the Axess MPS program as the most comprehensive Managed Print Services program in the industry.  By providing leading remote monitoring software in addition to the Axess TCO pricing calculator and proposal generator, the West Point MPS suite of solutions ensures our dealers are ahead of the curve with true Web services integration.”

To learn more about the FMAudit® suite of managed services products, visit

About ECI

ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies. For 30+ years, ECI has served small to medium-sized manufacturing, wholesale/retail distribution, building and construction, and field service organizations. Privately held, ECI is headquartered in Fort Worth, Texas, USA, with offices throughout the U.S., Canada, Mexico, England, the Netherlands, and Australia. For information, email, visit or call (800) 959-3367. 

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About About West Point Products

West Point Products is the market leader in providing independent resellers with the most comprehensive MPS solutions.  Fulfilled with premium replacement imaging supplies, best-in-class printing services, and innovative recycling programs. Founded in 1972, West Point Products’ investments in proprietary technologies, robotics, and process automation have enabled the company to offer a diverse line of OEM-alternative products to support all imaging needs, including ink and toner cartridges, color toner cartridges with ColorLogic Technology™, AgriTone™ bio-based toner, printXL™ extended yield cartridges, printer parts, postage meter supplies, and Axess® MPS print solutions. Headquartered in Washington, PA, West Point Products’ comprehensive network of sales and distribution facilities across North America provides customers with superior service and support. For more information, please visit